ACTUAL ISSUES OF APPLICATION OF INFORMATION COMMUNICATION TECHNOLOGIES IN THE DEVELOPMENT OF TOURISM

Авторы

  • Zahro Islomova Shahrisabz State Pedagogical Institute

Ключевые слова:

Information and Communication Technologies (ICT), Tourism Development, Customer Experience, Operational Efficiency, Digital Marketing, Cybersecurity, Privacy Concerns, Technology Adoption, Digital Divide, Sustainability in Tourism

Аннотация

This article explores the benefits and challenges of integrating Information and Communication Technologies (ICT) in tourism. It highlights enhanced customer experiences, operational efficiencies, and effective marketing, while addressing issues such as the digital divide, cybersecurity, privacy concerns, technology adoption, and sustainability. Adapting to these changes is crucial  for sustainable tourism development.

Библиографические ссылки

Buhalis, D., & Law, R. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research. Tourism Management, 29(4), 609-623.

Sigala, M., & Gretzel, U. (2018). Advances in Social Media for Travel, Tourism, and Hospitality: New Perspectives, Practice, and Cases.

Routledge.

Xiang, Z., & Fesenmaier, D. R. (2017). Big data analytics, tourism design, and smart tourism. Springer International Publishing.

Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: foundations and developments. Electronic Markets, 25, 179-188.

Загрузки

Опубликован

13-07-2024

Как цитировать

Islomova, Z. (2024). ACTUAL ISSUES OF APPLICATION OF INFORMATION COMMUNICATION TECHNOLOGIES IN THE DEVELOPMENT OF TOURISM. Ресурсосберегающие технологии на транспорте, 1, 348–351. извлечено от http://transport-research.uz/index.php/rs-conf/article/view/473